Terrace Garden
Frequently Asked Questions
Good questions, straight answers.
At Terrace Garden in San Leandro, CA, your perfect living space awaits—be it a cozy studio, stylish one-bedroom, or spacious two-bedroom apartment. Uncover essential insights by visiting our FAQs page, where you'll find answers to your questions and learn more about our vibrant community.
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- We offer a variety of floor plan options designed to meet different lifestyle needs. Availability, square footage, and pricing vary. Please contact the leasing office or view our Floor Plans page for current details.
- Included utilities and services vary by apartment home. Please reach out to our leasing team for a detailed breakdown of included utilities and any additional service fees
- Lease terms may vary based on availability and community policy. Contact the leasing office to learn more about current lease term options.
- Any current leasing incentives or specials will be listed on our website and provided by our leasing team.
- Renter’s insurance is required. Please contact our team for specific coverage requirements and minimum policy details.
- Applicants must meet established rental criteria, which may include income verification, credit screening, rental history, and background checks. Full qualification criteria are available upon request.
- Move-in costs may include various mandatory and optional fees. A full fee schedule is available from the leasing office and is posted on this website.
- No breed restrictions: (for all properties unless specified below) Our community welcomes pets in accordance with our pet policy, and all dog breeds are accepted. Please contact the office or visit our Pets page for full details. Applicable fees or deposits may apply. Service animals and assistance animals are accommodated in accordance with Fair Housing regulations. With breed restrictions: (for properties: 17 Mile Drive, Ballena Village, Creekside Village, Marina’s Edge, Orchard Hill, Sun Valley, Tower, Volare) Our community welcomes pets in accordance with our pet policy, including applicable breed restrictions. Please contact the office or visit our Pets page for full details. Applicable fees or deposits may apply. Service animals and assistance animals are accommodated in accordance with Fair Housing regulations.
- Modifications to apartment homes must comply with community guidelines. Please contact the leasing office for details regarding décor or approved changes.
- We offer a full range of amenities. For the complete list, visit our Amenities page.
- Washer and dryer availability varies by floor plan. For details, visit our Amenities page
- Parking options may include open, assigned, covered, or garage spaces depending on availability. Additional fees may apply.
- Our community is conveniently located near shopping, dining, employment centers, and recreational areas. Visit our Neighborhood page for more information.
- Public transportation availability varies by location. Please contact our team for details about nearby transit options.
- Residents may submit maintenance requests through the resident portal or by contacting the leasing office. Emergency maintenance services are available as outlined in your Lease Agreement.
- Security features vary by community and may include controlled access entry, lighting, and other safety measures.
- Our leasing team is available during posted office hours by phone, email, or in person. Visit the Contact page for details
- Rent payments may be made through the resident portal or by other approved payment methods as outlined in your lease agreement.
- Grace periods and late fees are outlined in the lease agreement. Please review your lease or contact the office for clarification.
- Tours may be scheduled online or by contacting the leasing office. We offer in-person and, where available, virtual tour options.